Refund policy

At DAMNATION GEAR, we stand behind the quality of our products. If you’re not completely satisfied, we’re here to help.

Returns

You may request a return within 7 days of receiving your order.
Items must be unworn, unwashed, and in original condition, with all tags attached.
Returns showing signs of wear, damage, or odour will not be accepted.

Non-Returnable Items

Sale or discounted items
Gift cards
Items damaged due to improper use or care

Exchanges

We offer size exchanges only, subject to stock availability.
Exchange requests must be made within 7 days of delivery.
Customers are responsible for return shipping costs unless the item is faulty.

Faulty or Incorrect Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with clear photos.
We will replace the item or issue a full refund at no extra cost.

Refunds

Once your return is inspected and approved, refunds will be processed within 5–10 business days.
Refunds are issued to the original payment method.
Original shipping costs are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.
We recommend using a tracked shipping service, as DAMNATION GEAR is not responsible for lost return parcels.